Refund policy
Refund Policy
We offer a 30-day return policy.
Returns:
You have 30 days after receiving your item to request a return. To be eligible, the item must be unused and in its original packaging.
Refunds:
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within a few business days.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 48 hours with photos, and we will offer a replacement or full refund.
Non-Returnable Items:
Used items or items not in original condition are not eligible for a refund.
Shipping Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Order Cancellations:
Orders can be canceled within 12 hours of purchase. After that, processing may have already started.
Contact Us:
For any questions or requests, contact us at:ritazaraba@gmail.com